Used around the world, the Process Communication Model (PCM®) was developed by Taibi Kahler, Ph.D., an award-winning clinical psychologist who has served as an advisor to Fortune 500 companies, government agencies, and several presidential and gubernatorial campaigns. Dr. Kahler discovered how to identify and respond effectively to patterns of productive behavior (successful communication) and non-productive behavior (miscommunication) literally second by second.

PCM demonstrates how personality and communication can be understood through six basic personality types, and that how we say something is more important than what we say. Each of the six types learns differently, is motivated differently, communicates differently, and has a different sequence of negative behaviors they engage in when in distress.

In comparison with other popular tools such as the MBTI® or DISC®, PCM® clients have found the model to be unmatched in its ability to explain individual uniqueness while offering a simple model for predicting human behavior and motivation. PCM’s utility and application for communication, decision-making, conflict-resolution, and leadership development is without equal.

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PCM® Training and Consultation

Process Solutions delivers a variety of PCM applications, each customized to your individual or organizational needs. Profile applications are conducted through individual consultation relationships. Seminars teach the material in group settings. Many of our more popular trainings are offered as open-enrollment options. (To go directly to our open-enrollment options, click here.)

Click on any item below to view a drop-down box with additional information.

Personal Growth and Development

+ Key to Me Profile®
This profile report identifies personality type, phase, and the structure of the person, with individualized information about: character strengths, the way the person views the world and others, psychological needs, and distress sequences. Phase information is given and specific suggestions for personal and professional success are outlined. COPYRIGHT © 1996 BY TAIBI KAHLER ASSOCIATES, INC.
+ Key to Me Seminar®
The Key to Me seminar explains the profile, personality structure, traits, phase, perceptions, psychological needs, and individual action plan. The focus of the seminar is on self, not assessing or interacting with others. This seminar is not to be used for purposes of applying PCM to interactions with others -- only for helping people understand themselves better. COPYRIGHT © 1997 TAIBI KAHLER ASSOCIATES, INC.
+ Key to Mentoring Kids Profile®
This profile report identifies base and phase using more “child accessible” terminology for the types: thinker, believer, feeler, dreamer, funster, and doer. The perceptual frames of references of mentors are listed. How to connect with the child by speaking his/her perceptual language is offered. Psychological motivations of a mentor for each personality type are given, along with the parental distress sequences for each type. How to motivate the child is outlined, along with normal and severe distress sequences. The child’s success and prevention plan is presented, as well as a two-page summary of areas to utilize and avoid. COPYRIGHT © 1997 BY TAIBI KAHLER ASSOCIATES, INC.
+ Process Mentoring Seminar®
This is a one-day seminar for anyone who is helping a younger person in a friend/advisor relationship. The course teaches the mentor how to connect with the younger person in his/her own language (frame of reference), to understand and motivate the person, to give the kind of support most important to the person, and how to understand, deal with, and redirect negative behaviors into positive performance and purpose. Mentors will receive information about their own personality dynamics. COPYRIGHT © 1997 TAIBI KAHLER ASSOCIATES, INC.               Click here for upcoming open-enrollment opportunities.
+ Key to Parenting Kids Profile®
This inventory report identifies base and phase using more “child accessible” terminology for the types: thinker, believer, feeler, dreamer, funster, and doer. The perceptual frames of references of parents are listed. How to connect with the child by talking his/her perceptual language is offered. Psychological motivations of a parent for each personality type are given, along with the parental distress sequences for each type. How to motivate the child is outlined, along with normal and severe distress sequences. The child’s success and prevention plan is presented, as well as a two-page summary of areas to utilize and avoid. COPYRIGHT © 2001 TAIBI KAHLER ASSOCIATES, INC.
+ Process Parenting Seminar®
This is a one-day seminar for parents designed to help them learn more about themselves and their child(ren). The course teaches the parents how to talk their child’s language, to understand and motivate the child, to give the kind of support most important to the child, and how to understand, deal with and redirect negative behaviors into positive behaviors. Parents will receive information about their own personality dynamics. COPYRIGHT © 1996 TAIBI KAHLER ASSOCIATES, INC.               Click here for upcoming open-enrollment opportunities.
+ How to Relate To Your Mate Seminar®
This is a one-day seminar for couples and individuals designed to increase communication skills, by understanding ourselves better and appreciating differences in our mate. The course identifies personality structure, and dynamics, including how to connect with perception, how to get needs met, how to understand and deal with distress patterns, and how to enhance the quality of relationships. COPYRIGHT © 1996 TAIBI KAHLER ASSOCIATES, INC.
Leadership Development & Team Building
+ Experiencing Excellence Seminar®
This one-day overview of the PCM® explores personal and professional leadership through the use of Process Communication. Behavioral objectives include learning assessment skills, motivational strategies, and intervention techniques to avert predictable negative attention, failure patterns and dynamics. You will receive a personalized profile, workbook, and action plan. You will gain important personal insights and leave with real tools you can use right away to make a difference in how you communicate with employees, patients, students, your children, significant other, or supervisors. COPYRIGHT © 1997 BY TAIBI KAHLER ASSOCIATES, INC.             Click here for upcoming open-enrollment opportunities.
+ Quality Teams Seminar®
This is a two-day program (which can be taught in 4-hour modules) that teaches teams how to process among themselves, stressing the importance of different personality types, psychological needs, perceptions and channels. The six major conflicts of groups are identified and formulas are presented to resolve them and enhance effective communication and productivity. COPYRIGHT © 1996 TAIBI KAHLER ASSOCIATES, INC.
+ Process Facilitation Seminar©
This is a two- or three-day program (which can be taught in 4-hour modules) that teaches adventure-based or experiential facilitators how to apply Process Communication in facilitation, stressing the importance of the different personality types, psychological needs, perceptions, and channels. The six major sources of conflict in groups are identified and formulas are presented to resolve them and enhance effective communication, learning, and productivity. A variety of experiential activities help facilitators integrate the concepts to enhance their existing facilitation soft-skills. COPYRIGHT © 2006 TAIBI KAHLER ASSOCIATES, INC.               Click here for upcoming open-enrollment opportunities.
+ Process Coaching Seminar©
This is a one day seminar for anyone who is helping someone else in a coaching/mentoring relationship. The course teaches the coach how to connect with another person in his/her own language (frame of reference), to understand and motivate the person, to give the kind of support most important to the person, and how to understand, deal with, and redirect negative behaviors into positive performance and purpose. Coaches will receive information about their own personality dynamics. COPYRIGHT © 2004 TAIBI KAHLER ASSOCIATES, INC.
Spiritual
+ Discovering Your Unique Design Seminar©
Each of us is a one-of-a-kind design authored by God. Imagine the passion, energy and joy that can come when we employ our unique design in service to God. Based on the PCM®, this three-day workshop focuses on the relationship between personality, spirituality and mental health. Adapted for Christian contexts by Dr. Robert Maris, the PCM® has been customized in five specialized formats to assist with self-care, discernment, counseling and leadership. Successful completion of this workshop will certify participants to independently utilize a variety of PCM® tools in their ministry. Copyright © 2002 by Transpersonal Technologies, L.L.C.; Original Process Communication Model ®Copyright 1982-1995 by Taibi Kahler Associates, Inc.
Education
+ Process Teaching Model Seminar®
This three-day training program is designed to teach educators how to use a process approach, connect with students and motivate each student by addressing his or her psychological needs. Information is provided to the educator about his or her own personality dynamics, including perceptual biases about how students should be taught, and how they learn best. This workshop gives special attention to understanding and averting predictable student failure patterns, along with dozens of tips to engage and motivate even the most difficult students. COPYRIGHT © 1997 TAIBI KAHLER ASSOCIATES, INC.                   Click here for upcoming open-enrollment opportunities.                                         To register online, click here.
+ Quality Educator Relations Seminar©
< This one-day training program is designed to teach educators how to use a Process approach, connect with students in the base (perceptions), and motivate each student by addressing his or her phase psychological needs. Information is given to the educator about his or her personality dynamics, including perceptual biases about how students should be taught, and phase biases about why students should learn. Distress sequences of student and intervention strategies are identified for the educator. COPYRIGHT © 2003 TAIBI KAHLER ASSOCIATES, INC.                 Click here for upcoming open-enrollment opportunities.
+ Key to Me for Educators Profile®
This inventory report identifies personality type, phase, and the structure of the person, with individualized information about: character strengths, the way the person views the world and others, how the person views education and learning, psychological needs and motivational predispositions, and distress sequences of self-sabotaging behaviors. Phase information is given and specific suggestions for personal and professional success are outlined. COPYRIGHT © 1997 TAIBI KAHLER ASSOCIATES, INC.
+ Key to Me for Students®
This inventory report identifies base and phase using more “child accessible” terminology for the types: thinker, believer, feeler, dreamer, funster, and doer. The perceptual frames of references of teachers are listed. How to connect with the child by talking her or his perceptual language is offered. Psychological motivations of a teacher for each personality type are given along with the teacher distress sequences for each type. How to motivate the child is outlined, along with normal and severe distress sequences. The child's success and prevention plan is presented, as well as a two-page summary of areas to utilize and avoid. COPYRIGHT © 1997 TAIBI KAHLER ASSOCIATES, INC.
+ Communication for Educational Leaders®
This two-day seminar is designed for educational leaders. Participants will learn about their own personality structure and dynamics, the six personality types, perceptions, channels, and psychological needs. Individual action plans are offered, as well as how to deal with students, teachers, parents, staff, school boards and others who are exhibiting signs of psychological distress. COPYRIGHT © 2005 TAIBI KAHLER ASSOCIATES, INC.
Clinical
+ Process Therapy Model Seminar®
The Process Therapy Model (PTM©) is both a model for doing therapy and a basis for a valid, reliable, computer generated profile report on a client, providing a wealth of useful information to enhance the therapeutic process. Increasing accountability for effectiveness and stewardship of resources is the new reality for therapists. Quickly establishing a strong working alliance, nurturing positive expectations and using the right approach at the right time are the critical components of success. COPYRIGHT © 2005 TAIBI KAHLER ASSOCIATES, INC.               Click here for upcoming open-enrollment opportunities.
Customer Service & Patient Care
+ Creating Communities of Caring Seminar®
This two-day seminar (or in four modules of three to four hours each) is designed for nurses. Participants will learn about their own personality structure and dynamics, the six personality types, perceptions, channels, and psychological needs. Individual action plans are offered, as well as how to deal with patients and others who are exhibiting signs of psychological distress. Excellent training to improve adherence to treatment, enhance patient satisfaction, and reduce litigation. COPYRIGHT © 2002 TAIBI KAHLER ASSOCIATES, INC.
+ Quality Relations Seminar®
This two-day seminar (or in four modules of three to four hours each) is designed for nurses. Participants will learn about their own personality structure and dynamics, the six personality types, perceptions, channels, and psychological needs. Individual action plans are offered, as well as how to deal with patients and others who are exhibiting signs of psychological distress. Excellent training to improve adherence to treatment, enhance patient satisfaction, and reduce litigation. COPYRIGHT © 2002 TAIBI KAHLER ASSOCIATES, INC.
+ Quality Negotiation Relations Seminar®
This one- or two-day program on quality negotiations is designed to help negotiators achieve quality win-win negotiations through more effective communication. Negotiators will learn how to target communication to establish rapport and trust with other negotiators by satisfying their motivational needs so that they will want to work toward a win-win position. They will be given tools to develop an effective negotiating style that will enable them to connect quickly with and motivate the other negotiators. COPYRIGHT © 2002 TAIBI KAHLER ASSOCIATES, INC.
+ Selling Process Seminar®
This three-day training program is designed to teach salespeople how to use a process approach, establish rapport with the client through his/her base (perceptions), and determine why the person wants to buy by knowing his/her psychological motivation (phase). The program also explains how salespeople can keep their energies up and see their own predictable sales sabotaged when they are in distress. COPYRIGHT © 1996 TAIBI KAHLER ASSOCIATES, INC.
+ Banking on People Seminar®
This is a one-day program designed for the banking industry that teaches the bank employee to understand the personality of the customer. Each customer is different, and understanding this difference is the beginning of successful servicing and selling. This seminar teaches employees how to assess each customer quickly and how to relate to that customer on his/her most comfortable personal and/or professional level. Once this all important connection has been made, the sales or service transaction can proceed with predictable ease. COPYRIGHT © 1996 TAIBI KAHLER ASSOCIATES, INC.
Advanced Training
+ Advanced PCM Seminar®
This two-day seminar focuses on connecting, motivating and resolving conflict. In-depth reviews of how-to’s, failure patterns (scripts),and intervention and prevention strategies will be taught, with practice, practice and practice. Participants will receive their own individualized manuals. The Three-Day PCM Seminar® is a prerequisite for the Advanced seminar. COPYRIGHT © 1997 TAIBI KAHLER ASSOCIATES, INC.               Click here for upcoming open-enrollment opportunities.
+ Three-Day PCM Seminar®
This seminar is for those seeking advanced learning and personal growth. Embark on a course of self-discovery that will show you many aspects of your personality: your strengths, abilities, attributes and your psychological needs. The training will focus on the positive parts of your personality and your inventory of skills, but will not ignore those negative elements that exist in all of us. Taken together, the Three-Day PCM Seminar® and Advanced PCM Seminar® prepare a participant to pursue Trainer Certification with Dr.Taibi Kahler. COPYRIGHT © 1996 TAIBI KAHLER ASSOCIATES, INC.               Click here for upcoming open-enrollment opportunities.
How do I decide? What works best? Click here for guidance on discerning the right program for you.
“Prairie View Process Solutions is a licensed and certified independent distributor of the Process Communication Model ® and all materials related thereto, which are the proprietary rights of Kahler Communications, Inc. The Kahler Communication name is used by express permission and this person, entity, or firm is otherwise not associated with, nor owned, in whole or part, or controlled or managed by Kahler Communication, Inc.”